Code of Ethics

The Code of Ethics (hereinafter referred to as the “Code”) governs inter alia your business conduct, ethics and practices as Think Quran affiliate (hereinafter referred to as "Affiliate") as well as your relationship with other Affiliate and affiliate marketeers in the industry. As an Affiliate, you must read and fully understand the Code and must strictly adhere to the same in every respect. Any breach, non-compliance or violation of the Code is a serious matter and may result among other things in termination of your Affiliate account.

Think Osem Sdn Bhd (Company No.1019329-D) (hereinafter referred to as the “Company”) reserves the right to amend or update the Code and it is your responsibility to check the Company’s official website from time to time for any amendments or updates to the Code. In any event, your continued participation in and conduct of the business will constitute your agreement to be bound by and adhere to the amended or updated Code.

1. Conduct Towards Prospective Consumers / Customers

  • 1.1 Prohibited Practices: Affiliates shall not use or engage in any unlawful, unethical, misleading, deceptive or unfair sales, promotion and/or marketing practices.
  • 1.2 Identification: From the beginning of the sales presentation, Affiliates shall, without request, truthfully identify themselves to the prospective customer, and shall also identify the Company, the Company’s products and services and the purpose of their solicitation.
  • 1.3 Explanation and Demonstration: Explanation and demonstration of the Company’s marketing plan (“Marketing Plan”), products and/or services offered shall be accurate and complete, including price, terms of payment, and after-sales service. Affiliates shall truthfully represent product quality, value, and performance.
  • 1.4 Answers to Questions: Affiliates shall give accurate and understandable answers to all questions from prospective customers.
  • 1.5 Verbal Promises: Affiliates shall only make verbal promises authorised by the Company in writing.
  • 1.6 Literature: Affiliates shall only use Company-approved promotional materials.
  • 1.7 Testimonials: Affiliates shall not use unauthorised, false, outdated, or misleading testimonials.
  • 1.8 Comparison and Denigration: Comparisons must be factual and fair; no unfair denigration of competitors.
  • 1.9 Respect of Privacy: Contact must be reasonable and non-intrusive; stop upon request.
  • 1.10 Fairness Towards Customers: Do not exploit trust, inexperience, age, illness, or language barriers.
  • 1.11 Referral Selling: No promises of price reduction/recovery based on future referrals.
  • 1.12 Recruiting: No unethical or coercive recruitment; no unauthorised incentives.
  • 1.13 Business Information: All information must be accurate, complete, approved by the Company.
  • 1.14 Earnings Claims: No misrepresentation of sales/income; no “get rich quick” claims.
  • 1.15 Fees: No unauthorised fees (e.g., entrance, training, promotional).

2. Conduct Among Affiliates and Towards Other Affiliate Marketeers

  • 2.1 Fairness: Conduct business fairly towards other Affiliates.
  • 2.2 Pinching: No influencing recruits already committed to another Affiliate.
  • 2.3 Enticement: Do not systematically entice affiliates from other companies.
  • 2.4 Denigration: No unfair criticism of other companies’ products or plans.
  • 2.5 Affiliate Will:
    • Conduct business ethically and professionally.
    • Clarify that success is based on retail sales, not recruiting.
    • Represent the compensation plan only as specified by the Company.
    • Comply with consumer protection laws.
    • Train, motivate, and support their team.
  • 2.6 Affiliate Will Not:
    • Engage in deceptive, unlawful, or unethical recruiting.
    • Use high-pressure sales/recruiting tactics.
    • Appoint sub-resellers without Company consent.
    • Misuse Affiliate links.
    • Make misleading sales claims.
    • Enroll minors or incapable persons.
    • Disparage the Company or its people.
    • Violate or circumvent Company policy.

3. General

  • 3.1 Rules & Regulations: The Code works with other Program Documents; order of precedence applies.
  • 3.2 Enforcement: Breaches may lead to termination, probation, or other sanctions.
  • 3.3 Waiver: Failure to enforce once does not waive rights.
  • 3.4 Severance: Invalid provisions are removed; remainder remains valid.
  • 3.5 Rules of Construction: No disadvantage for preparing the Code.
  • 3.6 Translations: English version prevails over translations.

4. Marketing & Promotion Rules

  • Do not overclaim or misrepresent product benefits.
  • Promotions must be truthful, professional, and aligned with official materials.
  • No unrealistic, misleading, or guaranteed income claims.
  • No images/videos showing cash stacks or luxury goods to imply earnings.
  • No non–Shariah-compliant content, including:
    • Nudity, indecent clothing, or sexually suggestive material.
    • Promotion of alcohol, gambling, usury (riba), or prohibited activities.
    • Inappropriate music, language, or symbols against Islamic values.

Note: Violation of these rules may result in immediate suspension or termination of affiliate status, forfeiture of commissions, and other actions deemed necessary by the Company.